Terms and Conditions

 

 

Thank you for your interest in Inferz's Services. Your registration for, or use of, the Service shall be deemed to be your agreement to abide by this Agreement including any materials available on the Inferz websites incorporated by reference herein, including but not limited to Inferz's privacy and security policies. For reference, a Definitions section is included at the end of this Agreement. 

 

THIS AGREEMENT is dated today ("Effective Date") and made between: 

 

(1) INFERZ LIMITED of 20-22 Wenlock Road, London. N1 7GU. Tel: +44 (0) 1442 780 760, Fax: +44 (0) 8456 381 247  ("Inferz"); and 

(2) You ("the Grantee"). 

 

THE FOLLOWING TERMS AND CONDITIONS CONTROL THE USE OF THE SERVICES PROVIDED BY INFERZ AND CONTAIN SIGNIFICANT RESTRICTIONS AND LIMITATIONS ON RIGHTS AND REMEDIES, AND CREATE OBLIGATIONS ON ANYONE WHO ACCEPTS THIS AGREEMENT. THEREFORE, YOU SHOULD READ THIS AGREEMENT CAREFULLY BEFORE AGREEING TO THESE TERMS. 

 

USER AGREEMENT:

 

YOU AGREE TO THE FOLLOWING TERMS AND CONDITIONS WHICH CONSTITUTE A LEGALLY ENFORCEABLE SaaS AGREEMENT (THE "AGREEMENT") GOVERNING YOUR USE OF INFERZ'S ONLINE SERVICE (THE "SERVICE"). IF YOU ARE ENTERING INTO THIS SaaS AGREEMENT ON BEHALF OF A COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT YOU HAVE THE COMPLETE AUTHORITY TO ENTER INTO THIS AGREEMENT ON BEHALF OF YOUR COMPANY. IF YOU ARE USING THE SERVICE AS AN INDIVIDUAL, YOU REPRESENT THAT YOU ARE OVER THE AGE OF 18. AS USED IN THIS AGREEMENT, THE TERM "GRANTEE" ENCOMPASSES THE ENTITY OR PERSON RESPOSIBLE FOR THIS ACCOUNT AND EACH USER ACCESSING THE SERVICE BY MEANS OF A VALID ACCOUNT ESTABLISHED BY YOU, INCLUDING, IF YOU ARE A CORPORATION, ALL EMPLOYEES OF YOUR CORPORATION. IF YOU DO NOT HAVE THE REQUESITE AUTHORITY, OR IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, YOU MAY NOT USE THIS SERVICE. 

 

1. Privacy & Security

 

Inferz's privacy and security policies may be viewed at http://www.Inferz.com. Inferz reserves the right to modify its privacy and security policies in its reasonable discretion from time to time. Inferz occasionally may need to notify users of important announcements such as password changes. 

 

2. Grant of Rights; Term and Restrictions

 

Pursuant to the terms and conditions of this Agreement, Inferz hereby grants Grantee a limited, non-exclusive, non-transferable, worldwide right to use the Service, solely for Grantee’s own business purposes ("Grant"). This Grant shall be for the period of months Grantee selected on the Order Form attached hereto and made a part hereof, which shall not be less than one (1) month, and shall commence on the Effective Date ("Initial Term"), and will be automatically renewed for successive terms of the same number of months ("Renewal Term") unless terminated by either party upon at least thirty (30) days prior written notice to the other party. Inferz and its licensors reserve all rights not expressly granted to Grantee.

 

Grantee shall not (i) license, grant, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service in any way; (ii) reverse engineer or access the Service in order to (a) build a competitive product or service, (b) build a product using similar ideas, features, functions or graphics of the Service, or (c) copy any ideas, features, functions or graphics of the Service; (iii) modify or make derivative works based upon the Service or the Content. 

 

3. The Service

 

Inferz will provide Grantee with use of the Service, including a browser interface and data encryption, transmission, access and storage, in the Service Tier selected by Grantee in the Order Form. 

 

Inferz makes no guarantees as to the continuous availability of the Service or of any specific feature(s) of the Service. Inferz will inform User of any significant changes to the Service or terms and conditions of this Agreement that it may make from time to time. 

 

4. Internet Delays

 

The Service may be subject to limitations, delays, and other problems inherent in the use of the Internet and electronic communications. Inferz is not responsible for any delays, delivery failures, or other damage resulting from such problems. 

5. Support

 

Inferz shall provide email support between the hours of 9:00 am to 5:00 pm, GMT, Monday through Friday, excluding "Public Holidays", but has no obligation to provide Grantee with hard-copy documentation, upgrades, enhancements, modifications, or other support unless specifically contracted for by Grantee. Additional or custom support options are available and may be viewed at http://www.Inferz.com 

 

6. Grantee’s Responsibilities

 

Grantee is responsible for all activity occurring under Grantee’s User accounts and shall abide by all applicable local, state, national and foreign laws, treaties and regulations in connection with Grantee’s use of the Service, including those related to data privacy, international communications and the transmission of technical or personal data. Grantee shall: 

(i) notify Inferz immediately of any unauthorised use of any password or account or any other known or suspected breach of security; 

(ii) report to Inferz immediately and use reasonable efforts to stop immediately, any copying or distribution of Content that is known or suspected by Grantee or any User under this Grant; and 

(iii) not impersonate another Inferz User or provide false identity information to gain access to or use the Service. 

 

7. Account Information and Data

 

By this Grant, Inferz does not attain ownership in any data, information or material that Grantee submits to the Service in the course of using the Service ("Client Data"). Grantee, not Inferz, shall have sole responsibility for the accuracy, quality, integrity, legality, reliability, appropriateness, and intellectual property ownership or right to use of all Client Data, and Inferz shall not be responsible or liable for the deletion, correction, destruction, damage, loss or failure to store any Client Data. Inferz shall use reasonable efforts to protect Client Data behind a secure system and to conduct daily data backups. In the event this Agreement is terminated (other than by reason of Grantee’s breach), Inferz will make available to Grantee a file of the Client Data within 30 days of termination if Grantee so request in writing at the time of termination. Grantee agrees and acknowledges that Inferz has no obligation to retain the Client Data, and may delete such Client Data, on the 31st day after termination. Inferz reserves the right to withhold, remove and/or discard Client Data, without notice, for any breach, including, without limitation, Grantee’s non-payment. Upon termination for cause, Grantee’s right to access or use Client Data immediately ceases, and Inferz shall have no obligation to maintain or provide any Client Data. 

 

If the Grantee chooses to make their reviews visible on Inferz's web-sites, then Inferz is granted a non-exclusive, royalty-free, fully sub-licensable, fully paid up, worldwide license to use, copy, publicly perform, digitally perform, publicly display, and distribute reviews submitted to the Service via the Grantee's site. and to prepare derivative works of, or incorporate into other works, such content, on Inferz's web-sites and Service. This includes the indexing of such content on Inferz's web-sites and Service by internet search engines. 

 

8. Intellectual Property Ownership

 

Inferz alone (and its licensors, where applicable) shall own all right, title and interest, including all related Intellectual Property Rights, in and to the Inferz SaaS Technology, and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by Grantee or any other party relating to the Service. The Inferz name, the Inferz logo, and the product names associated with the Service are trademarks of Inferz or third parties, and no right or license is granted to use them. This Agreement is not a sale and does not convey to Grantee any rights of ownership in or related to the Service, the Inferz SaaS Technology or the Intellectual Property Rights owned by Inferz. Grantee acknowledges that, except as specifically provided under this Agreement, no other right, title, or interest in these items is granted. 

 

9. Third Party Interactions and Links

 

During use of the Service, Grantee or its User(s) may enter into correspondence with, purchase goods and/or services from, or participate in promotions of advertisers or sponsors showing their goods and/or services through the Service. Any such activity, and any terms, conditions, warranties or representations associated with such activity are solely between Grantee and/or User and the applicable third-party. Inferz and its licensors shall have no liability, obligation or responsibility for any such correspondence, purchase or promotion between Grantee, a User and any such third-party. Inferz does not endorse any sites on the Internet that are linked through the Service. Inferz provides these links to Grantee only as a matter of convenience, and in no event shall Inferz or its licensors be responsible for any content, products, or other materials on or available from such sites. This Grant to use the Service pursuant to the terms and conditions of this Agreement does not provide any license or agreement that may be required by third-party providers of ancillary software, hardware or services prior to Grantee’s use of or access to such software, hardware or services. 

 

10. Payment of Fees and Charges

 

Grantee shall pay all fees or charges to Grantee’s account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. The initial fee for the Grant of the right to use the Service ("Use Fee") will be equal to the Use Fee currently in effect under Inferz’s current schedule of Use Fees for the Service Tier selected in the Order Form. The Use Fee will be payable in advance either monthly, quarterly, or annually, as Grantee selected in the Order Form, commencing on the Effective Date designated in the Order Form. Inferz will automatically bill Grantee’s credit card or issue an invoice to Grantee five (5) days in advance of the end of a billing period for payment of the Use Fee for the following billing period. Grantee is responsible for paying all Use Fees ordered for the entire Term, without regard to whether all Users are active. Grantee must provide Inferz with valid credit card or approved purchase order information as a condition to signing up for the Service. 

 

Inferz reserves the right to modify its fees and charges and to introduce new charges at any time, upon at least 30 days prior notice to Grantee, which notice may be provided by e-mail; provided however, that changes in the Use Fee shall not be applicable until the end of the existing Term. 

Inferz's Use Fee and Charges are exclusive of all taxes, levies, or duties imposed by taxing authorities, and Grantee shall be responsible for payment of all such taxes, levies, or duties, excluding only federal or state taxes based solely on Inferz's income. 

 

Grantee agrees to update billing and account information within 30 days of any change. That information includes Grantee’s legal company name, street address, e-mail address, and the name and telephone number of an authorized billing contact and Authorized Administrator. If the contact information Grantee provides is false or fraudulent, Inferz reserves the right to terminate Grantee’s access to the Service, in addition to any other legal remedies. 

 

If Grantee believes that the Fees or Charges to Grantee’s account are incorrect, Grantee must contact Inferz in writing within forty-five (45) days of the date of the charge in question, to be eligible to receive an adjustment or credit. 

All payments shall be in Euro currency. 

 

11. Non-Payment and Suspension

 

In addition to any other rights of Inferz, Inferz reserves the right to suspend or terminate this Agreement and Grantee’s access to the Service if Grantee’s account becomes delinquent. Invoices and accounts that are delinquent are subject to interest of 1.5% per month (or the maximum permitted by law, whichever is less) on any delinquent balance, plus all expenses of collection. If Grantee’s use of the Service is suspended but not terminated, Grantee will be obligated for and agrees to pay the Use Fee for the balance of the full Term. If Grantee or Inferz terminate this Agreement and the Grant hereunder, Grantee agree to pay the balance due on Grantee’s account computed in accordance with the Payment of Fees and Charges provisions of this Agreement (Section 9 above), with the Use Fee for the Term prorated to the period of actual use. Grantee agrees that Inferz may charge such unpaid Fees and Charges to Grantee’s credit card or otherwise bill Grantee for such unpaid Fees and Charges. 

 

Inferz reserves the right to impose a reconnection fee in the event Grantee’s rights are suspended and thereafter requests access to the Service. Grantee agrees and acknowledges that Inferz has no obligation to retain Client Data and that such Client Data may be irretrievably deleted if Grantee’s account is 30 days or more delinquent. 

 

12. Termination

 

a. Either party may terminate this Agreement, effective only upon the expiration of the then current Term, by notifying the other party in writing at least thirty (30) business days prior to the date of the end of the current Term. In the case of free trials, notifications provided through the Service indicating the remaining number of days in the free trial shall constitute notice of termination. 

 

b. Any breach of Grantee’s payment obligations or any use of the Inferz SaaS Technology or Service contrary to the terms and conditions of this Agreement and the License granted hereby will be deemed a material breach of this User Agreement. Inferz, in its sole discretion, may terminate Grantee’s password, account or use of the Service if Grantee breaches or otherwise fails to comply with this Agreement. Inferz may terminate a free account at any time in its sole discretion. 

 

13. Representations & Warranties

 

Each party represents and warrants that it has the legal power and authority to enter into this Agreement. Inferz represents and warrants that it will provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof and that the Service will perform substantially in accordance with the online Inferz documentation under normal use and circumstances. Grantee represents and warrants that Grantee has not falsely identified Grantee or any User nor provided any false information to gain access to the Service and that Grantee’s billing information is correct. 

Disclaimer of Warranties

 

INFERZ AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT. Inferz AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET GRANTEE’S REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY GRANTEE THROUGH THE SERVICE WILL MEET GRANTEE’S REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO GRANTEE STRICTLY ON AN "AS IS" BASIS. ALL CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY INFERZ AND ITS LICENSORS. 

 

14. Limitation of Liability

 

IN NO EVENT SHALL INFERZ'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM GRANTEE IN THE ONE (1) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO ANY SUCH LIABILITY. IN NO EVENT SHALL INFERZ AND/OR ITS LICENSORS BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SERVICE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICE, OR FOR ANY CONTENT OBTAINED FROM OR THROUGH THE SERVICE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN THE CONTENT, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT OR SUCH PARTY'S LICENSORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

 

15. Additional Rights

 

Certain states and/or jurisdictions do not allow the disclaimer of warranties or limitation of liability, so the exclusions set forth above may not apply to Grantee. 

 

16. Mutual Indemnification

 

Grantee shall indemnify and hold Inferz, its licensors and their parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, causes of action, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: 

(i) an allegation that use of the Client Data infringes the rights of, or has caused harm to, a third party; 

(ii) violation by Grantee of Grantee’s representations and warranties; or 

(iii) the breach by Grantee or any User(s) under Grantee’s Grant pursuant to this Agreement, provided in any such case, that Inferz 

(a) gives written notice of the claim promptly to Grantee; 

(b) gives Grantee sole control of the defense and settlement of the claim (except Grantee may not settle any claim, without Inferz’s consent, unless Grantee unconditionally releases Inferz of all liability and such settlement does not affect Inferz's business or Service,); 

(c) provides to Grantee all available information and assistance; and 

(d) has not compromised or settled such claim. 

 

Inferz shall indemnify and hold Grantee and Grantee’s authorized Users, parent organizations, subsidiaries, affiliates, officers, directors, employees, attorneys and agents harmless from and against any and all claims, causes of action, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: 

(i) an allegation that the Service directly infringes a copyright, a U.S., English or EU patent issued as of the Effective Date, or a trademark of a third party; (ii) a violation by Inferz of its representations or warranties; or 

(iii) breach of this Agreement by Inferz; provided in any such case, that Grantee 

(a) promptly gives written notice of the claim to Inferz; 

(b) gives Inferz sole control of the defense and settlement of the claim (except Inferz may not settle any claim, without Grantee’s consent, unless it unconditionally releases Grantee of all liability); 

(c) provides to Inferz all available information and assistance; and 

(d) has not compromised or settled such claim. 

 

Inferz shall have no indemnification obligation, and Grantee shall indemnify Inferz pursuant to this Agreement, for claims arising from any infringement alleged to be caused by the combination of the Service with any of Grantee’s products, service, and hardware or business process. 

 

17. Local Laws and Export Control

 

The Service provided on the Inferz sites includes services and uses software and technology that may be subject to the export control regulations of the European Union. Grantee and each User of this site acknowledges and agrees that the site shall not be used, and none of the underlying information, software, or technology may be transferred or otherwise exported or re-exported to countries as to which the United States and/or the European Union maintains an embargo (collectively, "Embargoed Countries"). The lists of Embargoed Countries are subject to change without notice. By using the Service, Grantee represents and warrants that Grantee is not located in, under the control of, or a national or resident of an Embargoed Country. Grantee agrees to comply strictly with all U.S. and European Union export laws and assume sole responsibility for obtaining any necessary licenses to export or re-export. 

Inferz and its licensors make no representation that the Service is appropriate or available for use in other locations. If Grantee uses the Service from outside the United States of America and/or the European Union, Grantee is solely responsible for compliance with all applicable laws, including without limitation export and import regulations of other countries. Any diversion of the Content contrary to United States or European Union (including European Union Member States) law is prohibited. None of the Content, nor any information acquired through the use of the Service, is or will be used for nuclear activities, chemical or biological weapons or missile projects, unless specifically authorized by the United States government or appropriate European body for such purposes. 

 

18. Notice

 

Inferz may give notice by means of a general notice on the Service, electronic mail to Grantee’s e-mail address on record in Inferz's account information, or by written communication sent by first class mail or pre-paid post to Grantee’s address on record in Inferz's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). Grantee may give notice to Inferz (such notice shall be deemed given when received by Inferz) at any time by any of the following: letter sent by confirmed facsimile to Inferz at the following fax number: +353-87-9790297; letter delivered by nationally recognized courier service to Inferz at the following address: Inferz, 145-157 St John Street, London. EC1V 4PW. England, addressed to the attention of: Chief Operating Officer. 

 

19. Modification to Terms

 

Inferz reserves the right to modify the terms and conditions of this Agreement or its policies relating to the Service at any time, effective upon posting of an updated version of this Agreement on the Service. Grantee is responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute Grantee’s consent to such changes. 

 

20. Assignment

 

This Agreement may not be assigned by Grantee without the prior written approval of Inferz but may be assigned without Grantee’s consent by Inferz to 

(i) a parent or subsidiary, 

(ii) an acquirer of assets, or 

(iii) a successor by merger. 

Any purported assignment in violation of this section shall be void. 

 

21. General

 

This Agreement shall be governed by the laws of England, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the courts located in England. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between Grantee or any User and Inferz as a result of this agreement or use of the Service. The failure of Inferz to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Inferz in writing. This Agreement, together with any applicable Order Form, comprises the entire agreement between Grantee and Inferz and supersedes all prior or contemporaneous negotiations, discussions or agreements, whether written or oral, between the parties regarding the subject matter contained herein. 

 

22. Definitions

 

As used in this Agreement and in any Order Forms now or hereafter associated herewith: "Agreement" means these terms of use, the original Order Form, any subsequent Order Forms, whether written or submitted online via the Inferz Business Site, and any materials available on http://www.Inferz.com specifically incorporated by reference herein, as such materials, including the terms of this Agreement, may be updated by Inferz from time to time in its sole discretion; "Client Data" shall have that meaning given in Paragraph 6 above "Content" means the textual, audio and visual information, documents, software, products and services contained or made available to Grantee and the User(s) authorized to use the Service under this Grant in the course of using the Service; "Inferz SaaS Technology" means all of Inferz's proprietary technology (including software, hardware, products, business concepts, and processes, logic algorithms, Graphical User Interfaces (GUI), techniques, designs and other tangible or intangible technical material or information) made available to Grantee by Inferz in providing the Service; "Effective Date" means the earlier of either the date this User Agreement is delivered or the date Grantee begins using the Service; "Intellectual Property Rights" means all rights, title and interest in and to the Inferz SaaS Technology, the Content, and all copyrights, patents, trade secrets, trademarks, service marks or other intellectual property or proprietary rights and any corrections, bug fixes, enhancements, updates, releases, or other modifications, including custom modifications made by Inferz relating thereto, and the media on which same are furnished; "Order Form(s)" means the form evidencing the initial designation of Service and any subsequent Order Forms, specifying, among other things, the Service Tier of the Service selected and covered by the Grant, the Term, the applicable Use Fee, the billing period, and other services and Charges, as agreed to between Inferz and Grantee, each such Order Form to be incorporated into and to become a part of this Agreement (in the event of any conflict between the terms of this Agreement and the terms of any such Order Form, the terms of this Agreement shall prevail); "Public Holidays" means English Public Holidays; "Service(s)" means the specific Service Tier of Inferz's online customer reviews system, or other offerings developed, operated, and maintained by Inferz, accessible via http://www.Inferz.com or another designated web site or IP address, or ancillary services rendered to Grantee by Inferz, to which Grantee are being granted access under this Agreement, including the Inferz SaaS Technology and the Content; "Term(s)" means the period(s) during which Grantee has the right to use the Service pursuant to the Grant and as designated on a Order Form(s); "User(s)" means Grantee’s employees, representatives, consultants, contractors or agents who are authorized under the Grant made by this Agreement to use the Service and who have been supplied User identifications and passwords by Inferz at Grantee’s request. 

Questions or Additional Information:

 

If you have questions regarding this User Agreement or wish to obtain additional information, please send an e-mail to enquiry@Inferz.com